Return Policy
Due to the nature of our products, we do not accept returns or exchanges unless there are special circumstances and administrator permission is given. If you feel there are exceptional circumstances for a return or exchange, please contact us by email, phone, or chat during our business hours.
If return permission is granted, the customer will be responsible for the return shipping costs. No cash refunds will be made. Instead, store credit will be issued in the amount of the returned item, which can be used on any future purchases from our online store. This credit is valid for 30 days from the date of issue.
If the returned item is not in the same condition as when you received it, we reserve the right to refuse permission to return or reduce the store credit value.
Returns of sale or liquidation products will not be accepted. Returns of personalized or custom-made products will not be accepted either.
If you receive a faulty or damaged item, please contact us within 48 hours of receiving your order and we will do our best to help resolve the issue. We may require photographic evidence.
We reserve the right to modify or update our return and refund policy at any time. Therefore, we recommend that you review this page periodically to ensure that you are aware of any changes.
Please note that by purchasing our products, you agree to abide by our return and refund policy. If you have any questions or concerns about our returns and refunds policy, please do not hesitate to contact our customer service team for more information.
If return permission is granted, the customer will be responsible for the return shipping costs. No cash refunds will be made. Instead, store credit will be issued in the amount of the returned item, which can be used on any future purchases from our online store. This credit is valid for 30 days from the date of issue.
If the returned item is not in the same condition as when you received it, we reserve the right to refuse permission to return or reduce the store credit value.
Returns of sale or liquidation products will not be accepted. Returns of personalized or custom-made products will not be accepted either.
If you receive a faulty or damaged item, please contact us within 48 hours of receiving your order and we will do our best to help resolve the issue. We may require photographic evidence.
We reserve the right to modify or update our return and refund policy at any time. Therefore, we recommend that you review this page periodically to ensure that you are aware of any changes.
Please note that by purchasing our products, you agree to abide by our return and refund policy. If you have any questions or concerns about our returns and refunds policy, please do not hesitate to contact our customer service team for more information.